Our Staff

Our employees have worked as paramedics, EMT-A's and EMRs in ambulance and firefighting roles and have experience in the sensitive care that our patients require. Combining their pre-hospital care knowledge and maintaining a compassionate focus on our clients is the secret of our success. Two of our experienced Transfer Care Attendants look after every detail on the trip including all transfers, any necessary paperwork and the constant attention needed especially for those with Alzheimer disease or dementia. Please take time to read through some of the many letters we have received about our staff and service located on our testimonial page.

Our Booking Office

Our dispatch and message retrieval service is available 24 hours each day and will try to accommodate your special requests as best as we are able. This may include booking appointments out of our normal business hours, long distance transportation needs, or some small detail that would make your experience with us even better. We gladly accept advance notice bookings and can accommodate most requests with a minimum of 24 hours notice. Though we appreciate as much notice as possible we understand the nature of health care appointments and may be able to accommodate short notice trips, please call for availability.


Our Vehicles

The platform vehicle we have chosen is the Honda Odyssey because we believe it provides a superior ride and an exceptional safety record. Our vans are outfitted with a stretcher bracketing system identical to ambulance specifications. All modifications are made by a federally licensed vehicle conversion specialist.

Our clients frequently comment on the comfortable ride they experience. We utilize stretchers that can allow our clients to sit up or lie down, allowing them to watch the passing scenery or comfortably sleep the trip away. We are happy to accommodate a family member or care attendant to accompany the client at no extra charge.

Employment Opportunities

If you are interested in joining the Genesis team please feel free to contact us by email with any questions you have about our service's employment opportunities. As a minimum, our Transport Care Attendants are required to have an EMR designation from a recognized program and frequently we employ those with an EMT-A or EMT-P level of training. Resumes can be sent to the following email address for consideration:

info@genesismedishuttle.ca